Brand Goals
Respond quickly to customer customization needs, accurately match designs with budgets, establish long-term cooperative relationships, and enhance the brand's reputation in the field of cleaning tool accessories.
Case Summary
Window Cleaning Warehouse in the UK needed 500 Oxford cloth tool kits to hold brush head tools and provided its own design drafts. Gahumi directly communicated with the end customer, completed fabric matching and scheme design within 1 day, provided renderings within 2 days, obtained confirmation and payment, and finally delivered custom tool kits that met the requirements, demonstrating efficient customization capabilities and production strength.
Solutions
Gahumi communicated directly with the end customer of Window Cleaning Warehouse to deeply understand the usage scenario and design intention of their tool kit. Within 1 day, it completed fabric selection (Oxford cloth material) and process evaluation, provided 3 sets of schemes close to the target price for selection, and simultaneously generated tool kit renderings. Arranged for the customer to remotely view the factory production process to enhance cooperation trust, and finally facilitated scheme confirmation and payment within 2 days.
Brand Story
Window Cleaning Warehouse is a well-known supplier of window and roof cleaning equipment in the UK, with the website https://windowcleaningwarehouse.co.uk/. It mainly deals in cleaning tools, equipment and consumables, including water hose reels, cleaning poles, gloves, etc. To improve the convenience of tool carrying, it needed to customize a special Oxford cloth tool kit to store brush heads, requiring both practicality and brand identification. It focuses on product durability and cost performance, and this customization aims to optimize the tool distribution and use experience.
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Challenge Type |
Specific Content |
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Design Conversion Difficulty |
The customer provided design drafts, requiring matching fabrics and processes based on actual production feasibility |
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Pressure for Rapid Response |
Need to respond to demands and provide solutions and renderings in a short time |
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Fabric Adaptability |
Need to select suitable Oxford cloth material to ensure load-bearing capacity and durability, meeting the usage scenario of the tool kit |
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Budget Matching |
The scheme needs to be close to the customer's target price, balancing cost and quality |
In this case, Gahumi successfully completed the customization of 500 Oxford cloth tool kits through three major advantages: direct communication with end customers, rapid response to demands, and accurate matching of budgets and schemes. This not only reflects its process judgment accumulated from 31 years of fabric production experience but also highlights the customer-centric service concept, setting a model for providing efficient and reliable OEM/ODM solutions for global brands.
Founded in 1994, Gahumi is a comprehensive fabric-printing enterprise integrated with product R&D, design, manufacture and sales. We offer a full line of fabric-printing, including towel, golf towel, flag, advertising T Shirt, sports activities item, fans scarf, hats caps, and other election accessories etc. Based on 31 years' manufacturing experience, we have been exporting products to US, Europe, EastAsia, Africa and Middle East. And we have set up long-term partnership with companies from all over the world. Our clients benefit from lower manufacturing costs and time-to-market volume production through over 300 highly qualified staffs and the 3 manufacturing facilities, total 5000 sqm factory, including raw material center, sewing center, full-auto printing center, assembling center.
The Solution
——Purchasing Manager of Window Cleaning Warehouse
















